Art Auction FAQs

What is Artsy?

Artsy is the world’s largest and fastest growing marketplace for buying and selling art, with the world’s largest database of contemporary art. LAM’s auction is powered by Artsy, enabling art lovers from around the world and at the California Cool Art Auction to view and bid online. Learn more about Artsy.

How do I register on Artsy?

It’s only a 20-second registration process and is best completed prior to attending the event.

Simply download the Artsy app or visit and click on “Sign Up.”

Visit or click on “Auctions” to navigate the online gallery. Click on “Register to Bid” and enter your contact and payment information. If you win, your card will be charged.

Is registering with Artsy free?

Yes! If you plan to attend the event, you will need to purchase tickets, but viewing the online catalog is free.

How do I bid on Artsy?

Bidding is easy with Artsy’s automatic bidding system. Select your bid amount as long as it is greater than or equal to the next minimum bid shown on the bidding screen, then click the “Bid” button. This will automatically place a bid for you at the next increment and save the amount you entered (if higher) as your “Maximum Bid.”

What is a Maximum bid?
If you enter a bid amount higher than the next minimum bid, the amount you enter is treated as your “Maximum Bid.” Entering a Maximum Bid does not necessarily mean you will pay that price, and you may pay less. Artsy’s system will bid automatically for you against other bidders during the auction, according to automatic bidding increments up to (but not exceeding) your Maximum Bid, as much as necessary to maintain your position as highest bidder. If two bidders attempt to enter the same Maximum Bid, the first bidder to enter that amount will be the winner.

I don’t want to bring my phone to the event. How do I bid?

We recommend bringing your own phone, but there will be iPad kiosks at the event so you can place bids.

Can I bid without attending the event?

Yes! You can bid on your computer or mobile device. Artsy representatives can also bid for you over the phone.

How will I know if I have been outbid?

Artsy will send you a text message and email when you are outbid.

Can I pre-register my credit card for the event?

Yes! In fact, we encourage it, so that you spend less time at check-in during the auction and more time enjoying the evening. Please contact Joelle Warlick at 949.494.8971 x215 for more information.

When does the auction close?

The Silent Auction closes at 7:50 p.m. on Saturday, February 1.

The Live Auction closes at 9:00 p.m. on Saturday, February 1.

Will I be able to pick up my artwork(s) at the end of the night?

Yes. Please check in with the staff in the lobby to process your payment and prepare your items.

General Procedures

• Please see Laguna Art Museum website for full California Cool Art Auction 2020 Rules and Procedures.
• At registration, you will be given a catalog with your assigned paddle number. If you did not receive a catalog, please go to the registration table in the lobby.
• Artsy kiosks will assign a separate “bidder number” for kiosk login purposes.
• As a user of the Artsy platform, please review their terms, conditions, and instructions for how to bid, found here:
• All bids are final and non-retractable.
• All sales are final. No purchase can be returned or exchanged.
• In the event of a dispute, an auction official shall act as the final authority.
• All property is sold “as is” (as exhibited).
• Sales tax of 7.75% will be charged on all purchases shipped locally or picked up on site.
• If you are purchasing art for resale, you will need to provide the museum with a copy of your seller’s permit. Sales tax adjustments for art purchased for resale will be considered beginning on Monday, February 3, after presentation of a valid seller’s permit.
• Winners must pay the final price for their art within seven (7) days after the Auction. If a winner does not make a complete payment, Artsy will email winners about overdue payments, and that their purchase is subject to cancellation by Laguna Art Museum if payment isn’t made within 24 hours. Thereafter, if such defaulting bidder fails to respond and initiate the overdue payment within twenty-four (24) hours of the time stamp of the Artsy email, Laguna Art Museum reserves the right to cancel the sale.
• Laguna Art Museum encourages buyers to take purchased art with them on the night of the auction. Items purchased will be released upon presentation of receipt. If you are not able to take your purchase on the night of the auction, the museum will be open for pick-ups on Sunday, February 2, from 11:00 a.m. to 5:00 p.m.


• Shipping is the responsibility of the buyer. Laguna Art Museum will not be responsible for the arrangement or cost of shipping, handling, packing, tariffs, insurance, carrier fees, customs, duties, etc. for any art purchased at the California Cool Art Auction 2020.

Silent Auction Procedures

• Silent Auction items will be posted on Artsy until closing at 7:50 p.m. on February 1. To make a bid, please complete all information requested on the Artsy website or app, adhering to the established increments. The highest bid at the time of closing will constitute the winning bid.
• Silent Auction bidding will begin with the minimum bid amount posted on Artsy. Each bid thereafter must exceed the previous amount in the increment posted on Artsy. There will be no exceptions. If at any time during the auction a bid does not comply with the established incremental amount, Artsy will deny the bid and the bidder must resubmit a new bid in the correct increment.
• If your bid is successful, you are obligated to pay the purchase price, which will be the sum of the final bid plus 7.75% sales tax where applicable.
• If you are the winning bidder of a Silent Auction lot, an Artsy representative will contact you.
•Payment for Silent Auction items can only be processed through Artsy.
•All Silent Auction areas will close before the Live Auction begins at 8:00 p.m. on February 1.
• Silent Auction items will be available for pick-up in the Jefferies A gallery at 9:00 p.m. on February 1. The winning bidder must present their Artsy receipt before claiming their art.

Live Auction Procedures

• The Live Auction will begin at 8:00 p.m. in the Steele Gallery.
• All Live Auction bids must be accompanied by a valid paddle number assigned by Laguna Art Museum.
• For bidding in the Live Auction, your paddle number must be visible so that the auctioneer can acknowledge your bid. By submitting a winning bid, you have entered into a binding contract to purchase this item.
• If your bid is successful, you are obligated to pay the purchase price, which will be the sum of the final bid plus 7.75% sales tax where applicable.
• Payment for all Live Auction items is required on the night of the event. The museum will accept cash, personal checks payable to Laguna Art Museum, Visa, Mastercard, Discover, or American Express.
• Live Auction items will be available for pick-up in Jefferies A gallery at 9:30 p.m. on February 1. The winning bidder must present their physical receipt from Laguna Art Museum before claiming their art.